August 17, 2023 - Gericke, a leading provider of innovative solutions in the bulk powder processing industry, is proud to announce an outpouring of positive feedback and expressions of gratitude from its valued customers. The exceptional dedication and professionalism displayed by Gericke's employees have left a lasting impression on clients, reinforcing the company's commitment to excellence and customer satisfaction.
Over the past months, Gericke has received numerous testimonials and messages of appreciation, highlighting the remarkable contributions made by its employees. Customers have praised the exceptional level of service, technical expertise and collaborative approach demonstrated by Gericke's staff members, leading to successful project outcomes and enhanced business performance.
One customer, Jos Holland from Worley, described Gericke as a 'well-oiled machine'. The feedback stated, "I hereby want to let you know how pleased I am with the way Marieke in particular explained the Gericke scope of the project yesterday during the 90 percent model review.
"What a breath of fresh air in the engineering world, how Marieke was able to provide us and the end customer with explanations, answers and solutions.
"With Roland as second-in-command for the help request, it was a well-oiled machine and we're now able to successfully complete this scope in order to proceed to construction."
Another valued client, Tom Janus from Royal Duyvis Wiener expressed his appreciation for the support provided by one of Gericke's project managers.
"Over the years I have had the pleasure of working with Timo on numerous projects in which he has proved to be an invaluable asset. Timo demonstrates a remarkable level of knowledge and understanding of our industry and its unique challenges. His attention to detail and exceptional organisational skills ensures that all tasks are executed flawlessly and on schedule.
"He maintains constant communication, providing regular updates, addressing any concerns promptly, and keeping us informed every step of the way.
"Timo's performance gives our team the confidence to continue to work with Gericke for future projects."
Gericke has also been commended by Martin Fink from DFE Pharma for their solids know-how and technical solutions.
“As world market leader in pharmaceutical excipients for oral solid dosage forms, DFE pharma requires in any collaboration partners that understand our special requirements. For technology suppliers this implies the strict compliance to safety, quality and hygiene rules during design, fabrication and installation next to a thorough project execution and documentation. In this difficult environment powder technology is a particularly complex field due to its broad technological challenges derived from the often low predictability and high variability of the product behaviour, the special attention to explosion safety, the demands related to cleanability and many more. DFE pharma hence relies on Gericke as a partner that has for decades shown to master this challenge by applying solid know-how and creativity in the development of technological solutions as well as delivering consistent quality in the project execution”.
The positive feedback received by Gericke reflects the company's core values and its unwavering commitment to customer satisfaction. Each employee at Gericke embodies the company's principles of excellence, innovation, and integrity, delivering value-added solutions that exceed customer expectations.
"We are thrilled to receive such overwhelmingly positive feedback from our customers," said Markus Gericke, CEO of Gericke. "At Gericke, we firmly believe that our employees are our greatest asset. Their hard work, expertise, and dedication are what drive our success. We are proud of our team and their ability to consistently deliver exceptional results."
Gericke is committed to continuously improving its products and services, striving to exceed customer expectations at every opportunity. The company recognises the importance of listening to its customers and incorporating their feedback to drive innovation and growth.
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The Global Miller
This blog is maintained by The Global Miller staff and is supported by the magazine Milling and Grain
which is published by Perendale Publishers Limited.
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