December 09, 2011

Focus on solutions means to center all efforts on our customers


From the local iron foundry founded in 1860 to the global corporation. Bühler delivers leading technology and solutions for processing grain into safe and healthy finished products. Bühler stands for straight forward and cutting-edge solutions. State-of-the-art process technology, innovative plant engineering and a deep knowledge of the related processes maximise both quality and product yields. But there is even more to it, Bühler know-how also enables customers to create the most cost and energy-efficient process solutions from stand-alone machines to complete plants.

Innovation. One of the key terms in this connection is innovation based on the art of engineering. Without an additional healthy dose of enthusiasm and persistence, the spirit of discovery so typical of Bühler would never have thrived. Time and again, this spirit has enabled the organisation to roll out firsts in the global marketplace, for example in the field of roller mill development.

Quality leadership. This attribute is manifested in quantifiable and transparent quality targets which are defined in an open dialog with our customers so that promised performance is achieved and the edge in confidence can be further increased.

Focus on solutions. Focus on solutions means to center all efforts on our customers’ profitability. This requires an understanding of and a capability to improve their complete value chains and thus to offer our customers an edge in performance over pure equipment manufacturers.

Global reach. Bühler has been a global player for many decades, with a multicultural team and a local presence extending across all the major markets of the world. This edge in availability, whose significance will further increase in the future, pays off in the results it allows to be achieved.

www.buhlergroup.com
This blog is written by Martin Little, The Global Miller, published and supported by the GFMT Magazine and the International Milling Directory from Perendale Publishers.
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